Indianapolis, IN 46241

Posted: 04/05/2024 Industry: Supply Chain/Operations Job Number: BA671902326

Job Description


Job Type: Full-time

Comp: $20/hr.

Mon – Fri (8am – 5pm)

Job Description:

NCW is searching for a Dispatcher with experience in third-party logistics (3PL). As a dispatcher you will play a crucial role in coordinating the delivery of services or items to customers or specific locations. The ideal candidate will be well versed in cartage freight operations, customer service and communications, and carrier capacity operations. If this sounds like this job is for you, we encourage you to apply.  


  • Coordinate and Optimize Fleet Operations: Manage the fleet of vehicles for efficient transportation operations, ensuring timely delivery of goods.
  • Act as a central point of contact, liaising with drivers, customers, and other stakeholders to address inquiries, resolve issues, and provide updates.
  • Demonstrate a deep understanding of cartage freight operations, carrier capacity, and industry best practices.
  • Monitor freight movement using various internal and external applications.
  • Ensure drivers are following policies as it relates to OS&D reports, along with continual enhancements with technology such as mobile applications.
  • Maintain accurate records of transportation activities, update relevant databases, and track shipping and receiving schedules.
  • Work closely with other departments to optimize transportation processes and improve overall efficiency.

  • 3-5 years of relevant experience in dispatching, preferably within the freight forwarding or 3PL industry.
  • Strong organizational skills, with the ability to manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy.
  • Ability to routinely meet deadlines.  
  • High level of resourcefulness and imitative.  
  • Ability to operate a forklift safely and efficiently.  
  • Proficiency in using phone systems and computer applications related to dispatching and fleet management.
  • Knowledge of 3PL operations.
  • Knowledge of warehouse operations.  
  • Ability to make quick decisions in a fast-paced environment.
  • Collaborate effectively with colleagues and contribute to a positive work environment.


  • Medical, Dental, Vision
  • Paid Holidays
  • Bereavement Leave
  • Personal Advancement
  • Retirement & 401K

Note: This job description is not exhaustive, and additional duties may be assigned as needed to meet the ongoing needs of the organization.

About Us:  

NCW is a professional & personable staffing + recruiting partner that has been in the talent business for over 20 years. We know what good talent is, and we know what employers are looking for! If you want to feel like you are on a team and not just another number or transaction, you should apply through NCW. We prioritize people, not money (unless it is going in your wallet) and do our best to make the hiring process as smooth as possible for everyone. Our motivation is to find a perfect fit for YOU! Leave the hunting to us.  

NCW is an Equal Opportunity Employer. Diversity and inclusion are a vital part of our culture and drive NCW’s growth. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities. You belong here.
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